ERP systems, business applications, mobile technologies, and desktop interfaces are merely a few examples of new platforms that are being implemented and rolled out to our workforce. Often these platforms are in the Cloud, but the platform adoption issues are the same. Change is constant and the pace is accelerating. New platform adoption must precede use and proficiency. We are experts at ensuring users and stakeholders are ready to adopt new platforms and new ways of working but, more importantly, are able to evolve with all changes that ensue over time. The goal is for our clients to achieve initial success and sustain it.
Success with the platform implementation starts and ends with the workers on the front line and their platform adoption. Our actions begin with the end in mind – personal, organizational, and business outcomes. We continue through assessment of the work being done with the new platform.
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